National Lottery goes offline for 36 hours for ‘unprecedented’ upgrade
All draw game sales and prize claims have been paused
www.independent.co.ukHere’s the latest I can share based on recent reporting:
The National Lottery website and app have experienced outages related to a planned upgrade, with users reporting inability to buy tickets or log in. This outage followed a scheduled maintenance window over the weekend, and restoration has varied by report, with some updates indicating ongoing issues as of the next business day.[1][2][3]
Updates from outlets in late January 2026 note the outage was part of a major technology upgrade and that online services could be unavailable for a period, though the official timeline often weathered shifts as systems were brought back online.[4][1]
By late January and into February 2026, reports continued of disruption to both app and website, with social feeds showing frustration from players who could not access accounts or purchase tickets, while some outlets indicated partial or staggered restoration depending on region and backend systems.[5][7]
If you want, I can drill down to the most current status for Poland time and provide fresh local updates or help you track official statements from Allwyn. Would you like me to do that?
Citations:
All draw game sales and prize claims have been paused
www.independent.co.ukThousands of National Lottery players across the UK have reported problems of not being able to access their accounts.The app and website both appear to be down leaving players unable to get into their accounts ahead of the latest draws on July 20 and to see if they've won anything in the draws on J...
www.indy100.comThose hoping to participate this morning were greeted with the message: 'Sorry, our app is unable to load for you'
www.gbnews.comThe National Lottery app and website are currently offline, with hundreds of Lotto players reporting issues - however, the outage has been planned for a while
www.mirror.co.ukOne player congratulated The National Lottery on 'the worst upgrade'
www.gbnews.comNational Lottery players have taken to social media to express their frustration at issues they are encountering.
www.express.co.ukNational Lottery players will be unable to properly access the website and apps during the planned 24 hours
www.walesonline.co.ukThe National Lottery says it is investigating after users reported being unable to access its app and website.
www.centralfm.co.uk